TATA DoCoMo

TATA DOCOMO is Tata Teleservices Limited (TTSL) telecom service on the GSM platform-arising out of the Tata Group's strategic alliance with Japanese telecom major NTT DOCOMO in November 2008. Tata Teleservices has received a pan-India license to operate GSM telecom services, under the brand TATA DOCOMO and has also been allotted spectrum in 18 telecom Circles. TTSL and has already rolled out its services in various circles.
The launch of the TATA DOCOMO brand marks a significant milestone in the Indian telecom landscape, as it stands to redefine the very face of telecoms in India. Tokyo-based NTT DOCOMO is one of the world's leading mobile operators-in the Japanese market, the company is clearly the preferred mobile phone service provider in Japan with a 50 per cent market share.
NTT DOCOMO has played a major role in the evolution of mobile telecommunications through its development of cutting-edge technologies and services. Over the years, technologists at DOCOMO have defined industry benchmarks like 3G technology, as also products and services like the i-modeTM, mobile payment and a plethora of lifestyle-enhancing applications. Today, while most of the rest of the industry is only beginning to talk of LTE technology and its possible applications, DOCOMO has already started conducting LTE trials in physical geographies, not just inside laboratories!
DOCOMO is also a global leader in the VAS (Value-Added Services) space, both in terms of services and handset designs, particularly integrating services at the platform stage. The Tata Group-NTT DOCOMO partnership will see offerings such as these being introduced in the Indian market under the TATA DOCOMO brand.
TATA DOCOMO has also set up a 'Business and Technology Cooperation Committee, comprising of senior personnel from both companies. The committee is responsible for the identification of key areas where the two companies will work together. DOCOMO, the world's leading mobile operator, will work closely with the Tata Teleservices Limited management and provide know-how on helping the company develop its GSM business.
Despite being a late entrant, Tata Indicom, TTSL's CDMA brand, has already established its presence and is the fastest-growing pan-India operator. Incorporated in 1996, Tata Teleservices Limited is the pioneer of the CDMA 1x technology platform in India. Today, Tata Teleservices Limited, along with Tata Teleservices (Maharashtra) Ltd, serves over 37 million customers in more than 320,000 towns and villages across the country offering a wide range of telephony services including Mobile Services, Wireless Desktop Phones, Public Booth Telephony and Wire-line Services.

Source- Internet

Does Management know their Staff ?

On walking into the factory, the MD noticed a young guy leaning
against the wall, doing nothing.

He approached the young man and calmly said to him, "How much
do you earn?"
The young man was quite amazed that he was asked such a
personal question, he replied, none the less, "I earn $ 2
000.00 a month, Sir. Why?"
Without answering, the MD took out his wallet and removed
$6000.00 cash and gave it to the young man and said, "Around
here I pay people for working, not for standing around looking
pretty! Here is your 3 months salary, now GET OUT and don't
come back".
The young man turned around and was quickly out of sight.
Noticing a few onlookers, the MD said in a very upset manner,
"And that applies for everybody in this company".
He approached one of the onlookers and asked him, "Who's the
young man that I just fired?"
To which an amazing reply came of, "He was the pizza delivery
man, Sir...!"

Cultural Intelligence ........

Cultural Intelligence (CQ) is the ability to cope with national, corporate and vocational cultures.CQ is the ability to understand unfamiliar contexts, and then to adjust. They describe three sources of Cultural Intelligence.

THREE SOURCES OF CULTURAL INTELLIGENCE
1. The Head / Cognitive. Rote learning about the beliefs, habits and taboos of foreign cultures, will not work well.
2. The Body / Physical. You will not disarm your foreign hosts, guests, or colleagues simply by showing you understand their culture; your actions and demeanor must prove that you have already to some extent entered their world.
3. The Heart / Emotional/motivational. To adjust to a new culture involves overcoming obstacles and setbacks. People can do that only if they believe in their own efficacy.
While it shares many of the properties of emotional intelligence, Cultural Intelligence goes one step further by equipping a person to distinguish behaviors produced by the culture in question from behaviors that are peculiar to particular individuals and those found in all human beings.

IMPORTANCE OF CULTURAL INTELLIGENCE
Why Cultural Intelligence? In an increasingly diverse business environment, managers must be able to navigate through the thicket of habits, gestures, and assumptions that define their coworkers' differences. Foreign cultures are everywhere. In other countries, certainly, but also in corporations, vocations, and regions. Interacting with individuals within them demands sensitivity and adaptability. And the people who have those traits in abundance, are not necessarily the ones, who enjoy the greatest social success in familiar settings.

The people who are socially the most successful among their friends, often have the greatest difficulty to understand cultural strangers, and to accepted by them. Those who fully embody the habits and norms of their native culture, may be the most alien when they enter another culture. Sometimes, somewhat detached people from their own culture, can more easily adopt the habits and even the body language of an unfamiliar host. They are natural observers, and easily make a conscious effort to fit in.

GROWING YOUR CULTURAL INTELLIGENCE
Earley and Mosakowski conclude that anyone who is reasonably alert, motivated and poised, can attain an acceptable CQ. They recommend a 6 step approach to cultivating your cultural intelligence:
1. Examine your CQ strengths and weaknesses. In this way you establish a starting point.
2. Select training that focuses on your weaknesses.
3. Apply this training.
4. Organize support in own organization.
5. Enter the cultural setting. Start with a focus on your strengths.
6. Reevaluate (360°). Possibly define further training.



Reference:HBR,Oct-04

What Goes Around... Find it out???

His name was Fleming, and he was a poor Scottish farmer. One day, while trying to make a living for his family, he heard a cry for help coming from a nearby bog. He dropped his tools and ran to the bog. There, mired to his waist in black muck, was a terrified boy, screaming and struggling to free himself. Farmer Fleming saved the lad from what could have been a slow and terrifying death. The next day, a fancy carriage pulled up to the Scotsman's sparse surroundings. An elegantly dressed nobleman stepped out and introduced himself as the father of the boy Farmer Fleming had saved. "I want to repay you," said the nobleman. "You saved my son's life." "No, I can't accept payment for what I did," the Scottish farmer replied, waving off the offer. At that moment, the farmer's own son came to the door of the family hovel. "Is that your son?" the nobleman asked. "Yes," the farmer replied proudly. "I'll make you a deal. Let me provide him with the level of education my own son will enjoy. If the lad is anything like his father, he'll no doubt grow to be a man we both will be proud of." And that he did. Farmer Fleming's son attended the very best schools and in time, he graduated from St. Mary's Hospital Medical School in London, and went on to become known throughout the world as the noted Sir Alexander Fleming, the discoverer of Penicillin. Years afterward, the same nobleman's son who was saved from the bog was stricken with pneumonia. What saved his life this time? Penicillin. The name of the nobleman? Lord Randolph Churchill. His son's name? Sir Winston Churchill. Someone once said: "What goes around comes around." Work like you don't need the money. Love like you've never been hurt. Dance like nobody's watching. Sing like nobody's listening. Live like it's Heaven on Earth...

26/11- a Black day of Indian history

On the night of Mumbai terror attack almost everyone went beyond the call of duty, some with arms and some with plain courage. One such person was former chief security officer (CSO) for The Oberoi Hotel, Commander S Nagmote. His presence of mind saved many lives that night.

"I got a call that there is a blast, the person who called didn't realise that it was a gun fire initially," said Nagmote.

He entered the hotel minutes after the first round of fire.

"There was blood near the bell desk. I could see blood near the elevator because I think one of the Japanese guests was shot at by the terrorist at the bell desk area. He was pulled by his colleague at the elevator so I could see the blood stains on the floor, the blood of somebody being dragged," he said.

"What I really wanted was that I should have had a weapon like AK47 and I would have gone after these guys," he added.

Nagmote may not have managed to control the two terrorists, but he pledged that he would not allow any further collateral damage to the people or the property.

Two things that became a priority for Nagmote were managing the fire panel and conserving water to combat any fire and for those injured and stranded. He was aware that he was exposing himself and risking his life in the process. It was then that he saw water leaking down from the higher floors where the terrorists were hiding.

"I thought I must conserve water. So I went up to the 12th and 13th floors. Thereafter, I gave up because I didn't have a life jacket. I only knew the terrorists were on the top floor. I thought they were on the 21st floor. I knew the number of terrorist. I knew it from the CCTV camera footage that there were two terrorist," he said.

Nagmote put a list together of all those present at the hotel and called every guest to ensure that they felt safe. He made a 1,000 calls but forgot to dial one number of his worrying wife and daughter at home.

"The touching moment was when I switched on my cell phone and I had a SMS from my daughter saying that 'at least please call us and tell us that you are ok,'" he said.

The man who saved many lives lost one closest to him, his childhood friend Anti Terrorism Squad Chief Hemant Karkare.

"Personally the thing that moved me was the loss of the lives of the guests and of my employees and colleagues," he said.

"My dad came back home and saw gifts laid on the table and he asked what is going on? I told him it's my birthday. And him coming home was the best birthday gift," said his daughter, Suma Nagmote.

On completion of one year, please pray for the immortal soul of the brave soldiers, who made our country proud.

Source- IBN

Price war- Bharti Airtel Vs TATA DoCoMo

The equal competitors are coming up with their new tariffs, plans ,special packs and their varying services to prove themselves to be much competitive and trying to anchor them firmly in this mobile sector. Still many new operators are yet to launch their services in days to come but existing ones don’t seem to leave a bit of it.

They convinced the people by their VAS plans and tariffs too. Currently the Tata Docomo came up with its services with an all new tariff scheme of pay per second which has brought out a massive revolution in the market. DOT’s mandatory urged every operator to go with pay per second scheme.

On 30th Oct the leading mobile service provider Bharti Airtel launched their much awaited “Pay Per Second” tariff all throughout India.The tariff comparison with Airtel and TATA Docomo is as follows,

* Airtel with its inception on 2001 renders number of customers but their tariff, call rates to different network makes confusion and remains unstable. But Docomo’s 1p/sec throughout India makes consumers to keep track of their account and controls expenses.

* Airtel has kept different SMS charges even in their Pay Per Second plan with local sms being charged at Re.1 and National SMS at Rs.1.50, whereas Docomo introduced SMS charges based on the number of characters. No recharges are needed to opt for per second calling after one year.

* Package activation of Airtel ranges from Rs.64 to Rs.99 and varies from circle to circle. Docomo’s does not charge anything extra for activating the per second pack since the tariff plan by default is on per second basis.

* The Airtel tariff calculation is hard ranging from 1p/sec to 1.2p/sec , but 20% higher to other operators whereas A2A calls are kept at 1p/sec and that to other operators are charged at 1.2p/sec. But Tata Docomo is offering a limited period offer of STD calls at 1p/sec.

* Post paid customers are abandoned from VAS, IVR calling, etc .Docomo is quite opposite to this post paid subscribers enjoy those services.

* But Airtel is older than Docomo so it has compact network links than Docomo , so this is the place where Docomo has to establish itself.

Meanwhile it is found that Docomo with both GSM and CDMA network added over ‘4 million’ subscribers in September, beating market leader Bharti Airtel yet again. Airtel had 2.5 million new users in September.

The battle has just begun as new operators are still to join the war.

Source- Call bharat

Future in Life Insurance

The Indian life insurance industry is expected to grow by about 15 percent in the current financial year to touch a total premium income of Rs. 2,55,000 crore in 2009-10.

"Despite the slowdown in the economy, life insurance industry has continued to grow as policyholders are realizing the value of insurance. We continue to be optimistic about the future of the insurance business in India and expect the industry to grow about at 15 percent," Life Insurance Council Secretary General S.B. Mathur said in a statement.

As per the industry body's estimates, the target for total premium at Rs. 2,55,000 crore for this fiscal would be achieved, he added. The industry had garnered Rs. 2,21,688 crore of total premium in 2008-09, the statement said. In the first six months of this fiscal, the insurance industry has already mopped up Rs. 1,01,976 crore of premium registering a growth of 18 percent over the year-ago period, reports PTI.

As per the industry body, total renewal premiums for regular Unit Linked Insurance Plans (ULIPs) witnessed a growth of 40 percent in April-September period at Rs. 25,950 crore compared with Rs. 18,506 crore in the same period last fiscal. New business premium increased by 13 percent to Rs. 38,985 cores from Rs. 34,529 cores for the corresponding period in 2008-09, it said. In the first half, total benefit paid to policyholders stood at Rs. 28,373 crore as against Rs. 23,070 crore, up 23 percent, the council said.

India's workforce unskilled? Only 5 percent certified

Pointing out that enhancing the skill sets of the workforce in the country is a challenge, President Pratibha Patil regretted that large chunk of workforce in India did not have skill certification, contrary to the developed countries.

As reported by the Indian Express, the President said, "Only five percent of the workforce in India has some kind of certification. This is in contrast to over 85 percent in the developed countries. Encouragement of work-integrated learning followed by examination, certification and accreditation through distance education will be of help. However, to make it effective there would be a need for active two way collaboration with industry and other players." Participating in the silver jubilee celebrations of the Indira Gandhi National Open University (IGNOU), Pratibha Patil said that the open university system being flexible and innovative can be useful for a wide section of society and should help in improving skill sets.

The President also said that the spread of education among women is very important. "By spreading education amongst them, not only is an individual educated, but rather the seeds of progress of the next generation are planted," she added.

Moreover, Pratibha Patil said that the gross enrollment ratio (GER) in India in higher education is very low as compared to the world average. She pointed out that strenuous efforts are required to reach our goal of enhancing the GER in India to 20 percent by 2020.

Richest Man of country

While the rest of the world has been struggling with the worst recession in decades, India's economy has glided serenely through the crisis, registering 6.1 per cent GDP growth to date in 2009 and enriching its top earners to such an extent that the number of billionaires in the country doubled last year. During that time the Mumbai stock market has soared by three-quarters to the joy of India's super-rich elite.

Forbes Asia magazine released its annual rich list yesterday, and there were 52 dollar billionaires on it, up from 27 last year. In pride of place at the top of the table with $32bn was Mukesh Ambani, the 52-year-old chairman and managing director of Reliance Industries, India's largest private sector conglomerate.

Ambani took over the family firm, of which he owns 48 per cent, from his father Dhirubhai, and is currently locked in a bitter legal battle with his brother Anil over a business deal. Mukesh is the owner of the Indian Premier League team Mumbai Indians, for which he paid $111.9m.

Nestled behind Ambani in second place, with just $2bn less, is Lakshmi Mittal, the chairman and CEO of steel giant Arcelor-Mittal. Confusingly Mittal, 59, is also considered to be the richest person in the UK, where he maintains a house in Kensington that he bought from fellow tycoon Bernie Ecclestone in 2004. He paid £57m for the 12-bedroom mansion – breaking the world record at the time for a single property. He also owns a stake in Queens Park Rangers football club alongside Ecclestone and disgraced Formula 1 team principal Flavio Briatore.

Between them, the 100 richest Indians are valued at $276bn, almost 23 per cent of the country's 2008 GDP of $1.2tr. The growing inequality in the nation - where more than 800m people live on less than $0.50 a day - has prompted calls from academics and government ministers for action. Ambani sensibly saw the way the wind was blowing and cut his annual salary by 66 per cent to just $3.2m.


By Seth Jacobson

Economic Terms.

Whether you are a student of Economics or Management,Whether you are a working professional or a layman.Reserves play a important role in your life.Reserve Ratios or Required Reserve Ratio or Cash Reserve Ratio effects the market and the life of a common man directly.

Now you may be thinking what exactly is it??????

So let us see it in details.

The Reserve Requirement (or Required Reserve Ratio or Cash Reserve Ratio) is a bank regulation that sets the minimum reserves each bank must hold to customer deposits and notes. It would normally be in the form of fiat currency stored in a bank vault (vault cash), or with a central bank.

CRR:-

CRR Rate in India

Cash reserve Ratio (CRR) is the amount of funds that the banks have to keep with RBI. If RBI decides to increase the percent of this, the available amount with the banks comes down. RBI is using this method (increase of CRR rate), to drain out the excessive money from the banks.

Relation between Inflation and Bank interest Rates

Now a days, you might have heard lot of these terms and usage on inflation and the bank interest rates. We are trying to make it simple for you to understand the relation between inflation and bank interest rates in India.

Bank interest rate depends on many other factors, out of that the major one is inflation. Whenever you see an increase on inflation, there will be an increase of interest rate also

What is Inflation?

Inflation is defined as an increase in the price of bunch of Goods and services that projects the Indian economy. An increase in inflation figures occurs when there is an increase in the average level of prices in Goods and services. Inflation happens when there are less Goods and more buyers, this will result in increase in the price of Goods, since there is more demand and less supply of the goods.

Deflation

Deflation is the continuous decrease in prices of goods and services. Deflation occurs when the inflation rate becomes negative (below zero) and stays there for a longer period...

What is a Repo Rate?

Whenever the banks have any shortage of funds they can borrow it from RBI. Repo rate is the rate at which our banks borrow rupees from RBI. A reduction in the Repo rate will help banks to get money at a cheaper rate. When the Repo rate increases borrowing from RBI becomes more expensive.

Marketing Concepts ...

A Professor at one of the IIM's was explaining marketing concepts to the Students: -

1. You see a gorgeous girl at a party. You go up to her and say: "I am very rich. Marry me!" - That's Direct Marketing

2. You're at a party with a bunch of friends and see a gorgeous girl. One of your friends goes up to her and pointing at you say: "He's very rich. Marry him." - That's Advertising

3. You see a gorgeous girl at a party. You go up to her and get her telephone number. The next day, you call and say: "Hi, I'm very rich. Marry me." - That's Telemarketing

4. You're at a party and see gorgeous girl. You get up and straighten your tie, you walk up to her and pour her a drink, you open the door (of the car) for her, pick up her bag after she drops it, offer her a ride and then says:"By the way, I'm rich. Will you marry me?" - That's Public Relations

5. You're at a party and see gorgeous girl. She walks up to you and says:
"You are very rich! Can you marry me?" - That's Brand Recognition

6. You see a gorgeous girl at a party. You go up to her and say:
"I am very rich. Marry me!" She gives you a nice hard slap on your face. - That's Customer Feedback

7. You see a gorgeous girl at a party. You go up to her and say:
"I am very rich. Marry me!" And she introduces you to her husband. - That's demand and supply gap

8. You see a gorgeous girl at a party. You go up to her and before you say anything, another person come and tells her: "I'm rich... Will you marry me?" and she goes with him -
That's competition eating into your market share

9. You see a gorgeous girl at a party. You go up to her and before
you say: "I'm rich, Marry me!" your wife arrives. - That's restriction
for entering new markets

So, Dear Friends hope it is clear by now

Source: Club Jam- By Journeyman

Titan: Losing some sheen

With gold prices soaring to nearly Rs 1,700 per gram, sales of jewellery could be somewhat lacklustre during the coming wedding season. As it is, Titan's September 2009 quarter revenues were up five phttp://www.blogger.com/moderate-comment.g?blogID=3747989201941910550er cent at Rs 1,150 crore resulting in a fall in the operating profit of 14 per cent.
For several quarters now, the jewellery business hasn't seen any meaningful rise in volumes and according to analysts, volumes have actually fallen in the last three quarters by 8, 15 and 11 per cent.
It's true that the past year has seen a runaway rise in gold prices at a time when the macro-environment has been weak. But while consumers may have resumed spending, gold prices remain high.

Jewellery accounts for two-thirds of Titan's operating profit and with the jewellery business growing faster than the watches business, operating margins for the company, contracted 220 basis points to 8.7 per cent in the September 2009 quarter
Indeed, the poor performance of the watches division in the September 2009 quarter, where sales dropped 2.6 per cent, came as a bit of a surprise after the excellent show reported in the June quarter when sales were up 21 per cent. Brands such as Sonata are understood to have fared badly. However, the business remains profitable with higher sales of top-end brands and sales should pick up as dealers start restocking.
Titan plans to go slowly on its rollout of stores, especially the gold Plus outlets, in the wake of weaker-than-expected demand. Also, while it had earlier hoped to have around 120-130 Titan Eye stores by March next year, the plans have been scaled back. Nevertheless, it's extensive reach and strong portfolio of brands make Titan a good play on growing consumer aspirations and incomes.
In 2010-11, Titan is expected to grow revenues by about 19-20 per cent to Rs 5,300 crore while net profits are estimated to grow 16-18 per cent to Rs 270 crore. However, at the current price of Rs 1,370, the stock trades at a fairly expensive multiple of over 22 times estimated 2010-11 earnings.

Source: Business Standard

Effect of recession india

Certainly there is a lot of effect of US recession on Indian economy. US recession has a chain effect as US imports many things from other countries which includes India. Primarily this has impact on export industry in India which includes textile industry, granite processing industry, tobacco exports and so on. It is said that already 5 lakh people have already lost their job in Indian textile industry.

This is not the end of the story. Now it has also started showing its direct effects on all other industries as well which include IT and ITES. Proactively many of the companies have started taking proactive steps to protect them self from the gloomy future. Many small companies were closed and ready to close, increasing the unemployed people. This will have lot of impact on peoples spending abilities and the supply chain effect carries forward.

But is every one in India are effect? Yes, but many people may not realize it or many not have any direct effects. Especially people living in cities will are more exposed to this and people in towns are less exposed to this situation. This is especially because number of employees working in private firms are susceptible to this situation and people working for govt. and self employed are less (these people will have impact only at later stages).

Whats the other side of the coin? Frankly its a overall loss to every one. But this is the right time for govt. to attract good talent to join in govt. organizations. That way govt can increase its efficiency and also help country to face this situation. But govt has to act quickly for filling already vacant positions and creating new jobs.

This is just a cut-short version of the impacts and analysis. This can be discussed for years. But not now.

Educational pooverty In India

India is a developing country. The may in factor that made India a developing country is its educational wealth still its poverty stricken.Mostly 80% of the population depends on agriculture and out of it 60% is illiterate. Thus the basis of all these problems is illiteracy. It is a main factor that can bring an end to all these rising problems among common man.Education is very important in the present day life.Only a literate person can now adjust with the development of society.Especially girls or women must be educated.As they play vital role in the society.There are some people around us who still don't let their girl children to go to school and get educated.All these old customs or practices has to be removed.When a girl is educated she attains knowledge gains power this helps in her self development .When she has a family it gives a positive thinking and influences that family in various ways.When her kids grow she too makes them educated.This helps the society to improve in all aspects .This leads our country gradually to develop.Its a fact that every one must get educated,when girls get educated,they become aware and it reflects in the upcoming generations of our country.When all get educated problem of rising poverty gets decreased.In all aspects education is an important factor that helps in bringing about various changes to ourselves as human beings and also to the society.Getting educated makes man perfect and eligible.The new generations must get educated and be valuable resources to our own country.world being today in this position ,the basis of all these achievement is education .thus getting educated is very important to be a good human being and a good citizen.with Education we can achieve all that we want and can make new things and resources and meet the growing needs.


By. Prof. Chanchal Kabra

Attitudes and Choices ...

Your life today is the result of your attitudes and choices in the past.
Your life tomorrow will be the result of your attitudes and choices today

So enjoy the story here it goes......

This is a story an elderly carpenter who had been working for a
contractor for many years. He had built many beautiful houses but
now as he was getting old, he wanted to retire and lead a leisurely life
with his family. So, he goes to the contractor and tells him about his
plan of retiring. The contractor feels sad at the prospect of losing a
good worker, he agrees to the plan because the carpenter had indeed
become too fragile for tough building work. But as a last request, he
asks the old carpenter to construct just one last house.
The old man agrees and starts working, but his heart was not in his work
anymore. He had lost the motivation towards work. So, he resorted to
shoddy workmanship and constructed the house half-heartedly. After the
house was built, the contractor handed over the front door keys to the
carpenter and said; this is your new house, my gift to you. The carpenter
was shocked and upset. Had he known that he was building his own house, he would have done a better job! Now, he would have to live in the house,
which is not worth staying.
Think of yourself as the carpenter. You work hard every day, but are you
giving your best? We put our least to the work we don't like or do not
have interested in. Later, we get shocked at the situation we have created
for ourselves and try to figure out why we didn't do it differently.
Enjoy your tasks and carry on your responsibilities with pleasure and not
with pain. Life is a do-it-yourself project. Do your job enthusiastically
and with devotion, a positive output and a pleasing life will certainly
be on your way...

What does Infosys has to say ???

Infosys BPO, the business processing outsourcing subsidiary of software major Infosys Technologies, is looking at fresh acquisitions in the range of $80-200 million and hiring more people.

Speaking on the occasion, Amitabh Chaudhry, CEO, Infosys BPO said,"We plann to hire 2000 people in the next four-five months or by the end of this fiscal. Currently we are 16,000 people in India."

Recently, the 300-million Infosys subsidiary signed an agreement with the Andhra Pradesh government to set up rural BPO centres in 22 districts of the state. Infosys BPO gets significant part of its business from North America and Europe. To bag more clients, it is said to be looking at aligning with Finacle, the banking solution business of its parent.

The unit is also planning to set up a new delivery centre in the U.S. before the end of this financial year. The back-office services wing of Infosys has eight delivery centres across the globe, including in Mexico, but it did not have a centre in the U.S. so far.

Infosys BPO registered revenues of $71.3 million with a net profit of $16.3 million for the September quarter. Besides, Infosys is also said it is eyeing acquisitions worth USD 50-200 million in areas where the company has a small presence. "The acquisitions will be funded through cash in areas we have a small presence," said Chaudhry.

Some of the areas where acquisitions can be done are, manufacturing, insurance, media and entertainment space mainly in the U.S. and the Europe.



Report By IANS

How to develop your RESUME

Friends,

PEOPLE FIRST Sharing with you few tips while developing the Resume

1. What IS a resume anyway?
Remember: a Resume is a self-promotional document that presents you in the best possible light, for the purpose of getting invited to a job interview.
It's not an official personnel document. It's not a job application. It's not a "career obituary"! And it's not a confessional.

2. What should the resume content be about?
It's not just about past Jobs! It's about YOU, and how you performed and what you accomplished in those past Jobs--especially those accomplishments that are most relevant to the work you want to do next. A good resume predicts how you might perform in that desired future job.

3. What's the fastest way to improve a resume?
Remove everything that starts with "responsibilities included" and replace it with on-the-job accomplishments. (See Tip 11 for one way to write them.)

4. What is the most common resume mistake made by job hunters?
Leaving out their Job Objective! If you don't show a sense of direction, employers won't be interested. Having a clearly stated goal doesn't have to confine you if it's stated well..

5. What's the first step in writing a resume?
Decide on a job target (or "job objective") that can be stated in about 5 or 6 words. Anything beyond that is probably "fluff" and indicates a lack of clarity and direction.

6. How do you decide whether to use a Chronological resume or a Functional one?
The Chronological format is widely preferred by employers, and works well if you're staying in the same field (especially if you've been upwardly-mobile). Only use a Functional format if you're changing fields, and you're sure a skills-oriented format would show off your transferable skills to better advantage; and be sure to include a clear chronological work history!

7. What if you don't have any experience in the kind of work you want to do?
Get some! Find a place that will let you do some volunteer work right away. You only need a brief, concentrated period of volunteer training (for example, 1 day a week for a month) to have at least SOME experience to put on your resume.
Also, look at some of the volunteer work you've done in the past and see if any of THAT helps document some skills you'll need for your new job.

8. What do you do if you have gaps in your work experience?
You could start by looking at it differently.
General Rule: Tell what you WERE doing, as gracefully as possible--rather than leave a gap.
If you were doing anything valuable (even if unpaid) during those so-called "gaps" you could just insert THAT into the work-history section of your resume to fill the hole. Here are some examples:
1993-95 Full-time parent -- or
1992-94 Maternity leave and family management -- or
Travel and study -- or Full-time student -- or
Parenting plus community service

9. What if you have several different job objectives you're working on at the same time? Or you haven't narrowed it down yet to just one job target?
Then write a different resume for each different job target. A targeted resume is MUCH, much stronger than a generic resume.

10. What if you have a fragmented, scrambled-up work history, with lots of short-term Jobs?
To minimize the job-hopper image, combine several similar Jobs into one "chunk," for example:
1993-1995 Secretary/Receptionist; Jones Bakery, Micro Corp., Carter Jewelers -- or
1993-95 Waiter/Busboy; McDougal's Restaurant, Burger King, Traders Coffee Shop.

11. What's the best way to impress an employer?
Fill your resume with "PAR" statements. PAR stands for Problem-Action-Results; in other words, first you state the problem that existed in your workplace, then you describe what you did about it, and finally you point out the beneficial results.

Here's an example: "Transformed a disorganized, inefficient warehouse into a smooth-running operation by totally redesigning the layout; this saved the company thousands of dollars in recovered stock."

12. What if your job title doesn't reflect your actual level of responsibility?
When you list it on the resume, either replace it with a more appropriate job title (say "Office Manager" instead of "Administrative Assistant" if that's more realistic) OR use their job title AND your fairer one together, i.e. "Administrative Assistant (Office Manager)"


Regards,
PEOPLE FIRST.

Importance of Professionalism in the Workplace: PEOPLE FIRST

What is Professionalism?


Just being in a profession does not make one a professional. Read on to know what goes into making one.
Last night a very interesting question came up in my mind.
I always listen from people about professionalism, people usually say BE PROFESSIONAL. The magic question that made me put on my thinking cap was, "What is Professionalism"?

The answer varies all the time when I ask this to people, but there seemed to be a general lack of succinct understanding of the concept.
To start with let us agree on something -- just because one is a professional, he or she automatically does not exhibit professionalism.
A very general, raw idea of professionalism is a bundle of the following concepts: a focused approach, pride in what one is doing, confident, competent, motivation towards a particular goal, accountability, respect for people irrespective of rank, status and gender, responsibility while on the path to a particular goal, commitment to word and deed, control of emotions - well, you are beginning to get the idea now.
Basically it all boils down to where you leave out emotional upheavals and stay focused on the issue no matter what the issue is or how stressful and trying a situation turns out to be.
Cool as a cucumber, grace under pressure, while keeping the total focus on what one is supposed to be doing and accomplishing.
You will be exhibiting professionalism if you:Base business related interactions to facts, figures and purely on the logic and understanding of the situation at hand.
Do not get carried away by the passion of the moment.
Emotions vary by individual sensibilities and of course, cultures.
So stay focused and keeps bringing the person gently back on the issues. Otherwise you will lose complete control over yourself and the situation.
A business interaction has a purpose and a goal. An excessive amount of jocularity of "kidding around'' will be seen as flippant.
That does not mean that you pack up your natural sense of humor. Be mindful of when you are crossing the line. There is a tasteful limit to everything.
The ideal is a combination of light humor, where and when appropriate with a complete seriousness to moving towards the goal that is demanded of the interaction.
Understand your "corporate culture'' and function within its parameters.
Every business must set forth, not only to develop its own identity but also make sure that it is understood and translated in behavior by the employees.
All the corporate policies otherwise will remain just that, policies on paper.
Understand how to treat superiors, peers and subordinates with the utmost courtesy and in the proper accepted norms.
That will differentiate you from the rest by giving the cutting edge advantage.
More than your technical expertise and academic accomplishments you will be remembered and admired for your strict codes of conduct in your interactions.
Accept the fact that you are there to accomplish a definite task and that should be done with complete integrity, commitment and pride in your job.
This is just the raw data to get you started. The whole concept of professionalism can be very confusing with so many concepts going into it.
It is not something that is measured in any test where you are given scores.
It is there in a very subtle way making a statement about you and others are constantly taking down notes on you.
The importance of professionalism in the workplace cannot be overlooked in 21st Century society. Most of us spend more time at work than at home, and friendships with our managers and co-workers have become commonplace. But, when the boundaries between professional and personal cross, there can be serious problems. Too much openness about personal issues, lack of respect for authority, gossiping and not returning telephone calls promptly are a few examples of unprofessional (but increasingly common) behaviors at all levels that kill corporate productivity and image. Our society has become faster-paced and more casual, but professionalism remains the key to the business world – despite the trend toward casual dress and operating style.
With unemployment at record lows, the importance of professionalism in the workplace cannot be overlooked as a key to success and advancement. How you dress, speak, act, write and work determines whether you are a professional or an amateur. Since our culture has become more relaxed and casual, many believe that amateur work is acceptable and thus many businesses accept mediocre results. However, those organizations that stress the importance of professionalism in the workplace are usually growing, vibrant entities.
For starters, stick with all the ideas given here and you should be able to survive in any professional situation with great professionalism! All the Best Dear Friends…



References: The Hindu, Wikipedia

India Inc on the road to recovery

India Inc is on the road to recovery from the global downturn struck the world economy, with companies showing buoyancy on hiring and salary increases, a survey by global HR consultancy Mercer says.

Corporate India is expected to witness an average eight per cent salary increase this year and as much as 50 per cent of companies have strong hiring plans for the next three months.

India Inc's hiring activity has picked up 4.1 per cent with IT, BPO and real estate sectors turning bullish after a long time, according to a report by job portal naurkri.com. Meanwhile, officials from several colleges say that firms such as TCS, Wipro, Infosys, HP, Cisco, Sapient, IBM, Convergys BPO and Symphony Services plan to hire in a big way.

Infosys has announced an across-the-board salary hike and promotions with effect from October 1. When domestic salaries have risen by 8 per cent, onsite remunerations have gone up by 2 per cent. This is expected to reduce the company's margins by 2 per cent in the next two quarters. Wipro is also looking forward to campus hiring by the end of the year.

Outsourcing giant Accenture and India's largest IT firm Tata Consultancy Services (TCS) have approached HR firms for large scale recruitment. In response to a rebound in IT outsourcing contracts, IT services provider iGate has also announced it plans to hire 1,500 people in the calendar year 2010.

India's fourth-biggest software exporter, HCL Technologies, said its revenues for the first quarter ended September 30, 2009, rose almost 29 per cent and is planning to hire 2,600 software engineers in October-December quarter to cope with a growing demand by expanding its existing service lines.

The ITeS/BPO sector saw an increase of 18.3 per cent in hiring activity in September, while real estate and retail saw a rise of 36.8 per cent and 12.2 per cent, respectively.

However, students are aware of the weak dollar and the impact of the credit crisis, and are ready to get placed with salaries ranging between Rs 1.8 lakh and Rs 5 lakh.

Here we come for you dear friend "PEOPLE FIRST", Job-seekers just send your RESUME to hr.peoplefirst@gmail.com or write "JOB" and send it to "09713617743"


Source:Yahoo News

What is management? What do managers do? How do I manage?

These are standard questions that most of us in the management profession have been asked more than once. And questions we asked once in our careers too. Here, then, is a basic look at management, a primer, Management 101 from my perspective.

Art and Science
Management is both art and science. It is the art of making people more effective than they would have been without you. The science is in how you do that. There are four basic pillars: plan, organize, direct, and monitor.

Make Them More Effective
Four workers can make 6 units in an eight-hour shift without a manager. If I hire you to manage them and they still make 6 units a day, what is the benefit to my business of having hired you? On the other hand, if they now make 8 units per day, you, the manager, have value.

The same analogy applies to service, or retail, or teaching, or any other kind of work. Can your group handle more customer calls with you than without? Sell higher value merchandise? Impart knowledge more effectively? etc. That is the value of management - making a group of individual more effective.

Plan
Management starts with planning. Good management starts with good planning. And proper prior planning prevents… well, you know the rest of that one.

Without a plan you will never succeed. If you happen to make it to the goal, it will have been by luck or chance and is not repeatable. You may make it as a flash-in-the-pan, an overnight sensation, but you will never have the track record of accomplishments of which success is made.

Figure out what your goal is (or listen when your boss tells you). Then figure out the best way to get there. What resources do you have? What can you get? Compare strengths and weaknesses of individuals and other resources. Will putting four workers on a task that takes 14 hours cost less than renting a machine that can do the same task with one worker in 6 hours? If you change the first shift from an 8 AM start to a 10 AM start, can they handle the early evening rush so you don't have to hire an extra person for the second shift?

Look at all the probable scenarios. Plan for them. Figure out the worst possible scenario and plan for that too. Evaluate your different plans and develop what, in your best judgement, will work the best and what you will do if it doesn't.

TIP: One of the most often overlooked management planning tools is the most effective. Ask the people doing the work for their input.

Organize
Now that you have a plan, you have to make it happen. Is everything ready ahead of your group so the right stuff will get to your group at the right time? Is your group prepared to do its part of the plan? Is the downstream organization ready for what your group will deliver and when it will arrive?

Are the workers trained? Are they motivated? Do they have the equipment they need? Are there spare parts available for the equipment? Has purchasing ordered the material? Is it the right stuff? Will it get here on the appropriate schedule?

Do the legwork to make sure everything needed to execute the plan is ready to go, or will be when it is needed. Check back to make sure that everyone understands their role and the importance of their role to the overall success.

Direct
Now flip the "ON" switch. Tell people what they need to do. I like to think of this part like conducting an orchestra. Everyone in the orchestra has the music in front of them. They know which section is playing which piece and when. They know when to come in, what to play, and when to stop again. The conductor cues each section to make the music happen. That's your job here. You've given all your musicians (workers) the sheet music (the plan). You have the right number of musicians (workers) in each section (department), and you've arranged the sections on stage so the music will sound best (you have organized the work). Now you need only to tap the podium lightly with your baton to get their attention and give the downbeat.

Monitor
Now that you have everything moving, you have to keep an eye on things. Make sure everything is going according to the plan. When it isn't going according to plan, you need to step in and adjust the plan, just as the orchestra conductor will adjust the tempo.

Problems will come up. Someone will get sick. A part won't be delivered on time. A key customer will go bankrupt. That is why you developed a contingency plan in the first place. You, as the manager, have to be always aware of what's going on so you can make the adjustments required.

This is an iterative process. When something is out of sync, you need to Plan a fix, Organize the resources to make it work, Direct the people who will make it happen, and continue to Monitor the effect of the change.

Is It Worth It
Managing people is not easy. However, it can be done successfully. And it can be a very rewarding experience. Remember that management, like any other skill, is something that you can improve at with study and practice.

By F.John Reh